FAQs

Do I need a plumber to set up FreshGo Flex?
No! FreshGo Flex requires no installation. Simply unpack the device, fill the water tank, and follow the instructions in the user manual to get started.
Where should I place FreshGo Flex?
Place the purifier on a flat, stable surface near a power outlet. Avoid placing it near direct sunlight or heat sources.
How do I fill the water tank?
Open the top lid, remove the tank, and fill it with tap water. Once filled, place the tank back into the purifier and close the lid securely.
Can I use FreshGo Flex to heat water?
Yes! FreshGo Flex allows you to select different water temperatures for your needs, from room temperature to hot.
How often do I need to replace the filters?
PPC Cartridge: Every 6 months.
RO Cartridge: Every 12 months.
Replacement frequency may vary depending on water quality and usage.